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How it works

We follow a clear Discover > Build > Run model with quality gates at every step. You’ll see progress weekly and launch with confidence.

Delivery stages

Discover
  • Stakeholder goals, constraints, and success measures
  • System map: data, identity, and integrations
  • Scope & plan: increments, risks, and budget
Build
  • Ship in weekly increments with demos
  • CI/CD, automated tests, security reviews
  • Performance budgets and observability
Run
  • Go-live playbook and hypercare
  • SLO dashboards, alerting, incident playbooks
  • Quarterly optimisation and roadmap

Typical timeline

Week 0-2 · Discover

Workshops, tracking plan, scope, and delivery plan. Architecture and security baseline agreed.

Week 2-8+ · Build

Weekly increments: features, tests, and performance checks. Stakeholder demos and feedback loops.

Launch & Run

Go-live checklist, monitoring, and SLOs. Handover and optional managed operations.

What we deliver by offering

Websites & App Development
  • Design system, content model, and SEO hygiene
  • Next.js storefront, React Native app, .NET 8 APIs
  • Shopping cart, Instant Bank Pay & eGift redemption
  • Perf targets (Core Web Vitals), a11y, and QA
Payments & Rewards (CashPoint Connect)
  • eGift issuance, reward points, coupons, and Instant Bank Pay
  • Merchant console, settlement & liability reports
  • Fraud/velocity controls, webhooks, and audit logs
Copilot Agents
  • Process mapping and candidate selection
  • Guardrails: permissions, approvals, and boundaries
  • Connectors, summarisation, triage, and actions
  • Monitoring, feedback loops, and safe rollout
Corporate (Azure · Data & AI · M365)
  • Azure landing zone, identity, and zero-trust patterns
  • Data pipelines, governance, and AI safety reviews
  • Power Platform & M365 enablement and training

Quality gates & security

Engineering
  • CI/CD, code review, and automated tests
  • Performance budgets and load testing
  • Accessibility and security checks
Operations
  • OpenTelemetry, dashboards, and alerts
  • Incident playbooks and SLOs
  • Audit logs and change approvals
Security
  • Least privilege, secrets in Key Vault, RBAC
  • Threat modelling and risk reviews
  • Data protection at rest and in transit

FAQs

How do we start?

Begin with a 30-45 minute discovery call to clarify goals and constraints. We’ll follow up with a concise plan and options.

Fixed price or time & materials?

Both. Discovery establishes scope; smaller projects suit fixed price, while evolving scopes use T&M with guardrails.

Who owns the IP?

You do. You’ll receive source code, infrastructure definitions (where applicable), and documentation.

Do you work with internal teams?

Yes. We collaborate openly, share context, and align on handover or co-ownership for long-term success.

Ready to get started?

Book a short discovery session - we’ll map a clear next step.

Contact us